Is Customer.io Platform down right now?
customer.io
Checking customer.io…
Asking our locations to reach the site. This takes a few seconds.
- Uptime, 24 hours
- 100 %
- Uptime, 7 days
- 100 %
- Uptime, 30 days
- 100 %
Based on 1 day of checks so far. Checks that failed because of how we test, not because of the site, are left out.
Response time per hour, last 24 hours
Response time by location, last 24 hours
| Location | Average response | Reached |
|---|---|---|
| Berlin 1, Germany | 256 ms | 1 of 1 checks |
| Falkenstein, Germany | 75 ms | 1 of 1 checks |
| Berlin 2, Germany | 90 ms | 2 of 2 checks |
Each check runs from all locations at once. A location far from the site’s servers answers later; that says nothing about the site being slow.
Outage history
No confirmed outage on record. An outage is listed once Customer.io Platform could not be reached from at least two locations in two checks in a row.
Recent checks
| Time | Status | Locations | Response |
|---|---|---|---|
| 2026-10-10 06:20 UTC | Up | 1 of 1 | 256 ms |
| 2026-10-10 05:18 UTC | Up | 1 of 1 | 75 ms |
| 2026-10-10 04:15 UTC | Up | 1 of 1 | 86 ms |
| 2026-10-10 03:11 UTC | Up | 1 of 1 | 93 ms |
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About Customer.io Platform
Customer.io: Customer Engagement Platform For Better Outcomes
Customer.io is a customer engagement platform for creating personalized journeys and better business outcomes across email, push, SMS, and in-app messaging.
Visit customer.ioTitle and description as published by the site.
We can reach it, but you cannot?
- Reload the page without the cache: Ctrl + F5 on Windows, Cmd + Shift + R on a Mac.
- Open the site in a private window. If it works there, clear the cookies and cache for customer.io.
- Try another network, such as mobile data. If that works, the problem is with your provider or router.
- Switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8, then flush your DNS cache.
- Turn off VPNs, proxies and ad blockers for a moment. Some sites refuse those connections.
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Show the current status of Customer.io Platform on your own page or in a README. The badge updates by itself.