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freshdesk.com

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Asking our locations to reach the site. This takes a few seconds.

Uptime, 24 hours
100 %
Uptime, 7 days
100 %
Uptime, 30 days
100 %

Based on 1 day of checks so far. Checks that failed because of how we test, not because of the site, are left out.

Response time, last 24 hours

2026-10-09 11:00 UTC: 68 ms2026-10-09 11:15 UTC: 59 ms2026-10-09 11:31 UTC: 58 ms2026-10-09 11:46 UTC: 59 ms2026-10-09 12:01 UTC: 43 ms2026-10-09 12:17 UTC: 67 ms2026-10-09 12:32 UTC: 54 ms2026-10-09 12:48 UTC: 88 ms2026-10-09 13:03 UTC: 86 ms2026-10-09 13:19 UTC: 70 ms2026-10-09 13:34 UTC: 39 ms2026-10-09 13:50 UTC: 1034 ms2026-10-09 14:05 UTC: 52 ms2026-10-09 14:21 UTC: 47 ms2026-10-09 14:36 UTC: 62 ms2026-10-09 14:52 UTC: 44 ms2026-10-09 15:08 UTC: 56 ms2026-10-09 15:23 UTC: 74 ms2026-10-09 15:38 UTC: 64 ms2026-10-09 15:54 UTC: 54 ms2026-10-09 16:09 UTC: 42 ms2026-10-09 16:25 UTC: 61 ms2026-10-09 16:40 UTC: 36 ms2026-10-09 16:56 UTC: 67 ms
Green: response time, full height at 110 ms or more. Red: down. Amber: not confirmed.

Response time by location, last 24 hours

LocationAverage responseReached
Berlin 1, Germany93 ms24 of 24 checks
Falkenstein, Germany118 ms24 of 24 checks
Berlin 2, Germany95 ms24 of 24 checks

Each check runs from all locations at once. A location far from the site’s servers answers later; that says nothing about the site being slow.

Outage history

No confirmed outage on record. An outage is listed once Freshdesk could not be reached from at least two locations in two checks in a row.

Recent checks

TimeStatusLocationsResponse
2026-10-09 16:56 UTCUp3 of 367 ms
2026-10-09 16:40 UTCUp3 of 336 ms
2026-10-09 16:25 UTCUp3 of 361 ms
2026-10-09 16:09 UTCUp3 of 342 ms
2026-10-09 15:54 UTCUp3 of 354 ms
2026-10-09 15:38 UTCUp3 of 364 ms
2026-10-09 15:23 UTCUp3 of 374 ms
2026-10-09 15:08 UTCUp3 of 356 ms

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About Freshdesk

AI-Powered Customer Service Software | Freshdesk | Freshworks

Boost agent productivity and deliver seamless customer experiences with Freshdesk, an AI-powered customer service solution with omnichannel ticketing and automated workflows.

Visit freshdesk.comTitle and description as published by the site.

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