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hellofresh.com

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Asking our locations to reach the site. This takes a few seconds.

Uptime, 24 hours
100 %
Uptime, 7 days
100 %
Uptime, 30 days
100 %

Based on 1 day of checks so far. Checks that failed because of how we test, not because of the site, are left out.

Response time, last 24 hours

2026-10-09 11:02 UTC: 32 ms2026-10-09 11:17 UTC: 29 ms2026-10-09 11:33 UTC: 31 ms2026-10-09 11:49 UTC: 29 ms2026-10-09 12:04 UTC: 28 ms2026-10-09 12:20 UTC: 517 ms2026-10-09 12:35 UTC: 303 ms2026-10-09 12:51 UTC: 30 ms2026-10-09 13:06 UTC: 502 ms2026-10-09 13:22 UTC: 902 ms
Green: response time, full height at 780 ms or more. Red: down. Amber: not confirmed.

Response time by location, last 24 hours

LocationAverage responseReached
Berlin 1, Germany283 ms10 of 10 checks
Falkenstein, Germany–10 of 10 checks
Berlin 2, Germany270 ms10 of 10 checks

Each check runs from all locations at once. A location far from the site’s servers answers later; that says nothing about the site being slow.

Outage history

No confirmed outage on record. An outage is listed once HelloFresh could not be reached from at least two locations in two checks in a row.

Recent checks

TimeStatusLocationsResponse
2026-10-09 13:22 UTCUp3 of 3902 ms
2026-10-09 13:06 UTCUp3 of 3502 ms
2026-10-09 12:51 UTCUp3 of 330 ms
2026-10-09 12:35 UTCUp3 of 3303 ms
2026-10-09 12:20 UTCUp3 of 3517 ms
2026-10-09 12:04 UTCUp3 of 328 ms
2026-10-09 11:49 UTCUp3 of 329 ms
2026-10-09 11:33 UTCUp3 of 331 ms

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About HelloFresh

HelloFresh® Meal Kits | Free Breakfast for Life + 10 Free Meals

HelloFresh Meal Kits | One free item per box with active subscription. Free meals applied as discount on first box, new subscribers only, varies by plan.

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