Is VTEX down right now?
vtex.com
Checking vtex.com…
Asking our locations to reach the site. This takes a few seconds.
- Uptime, 24 hours
- 100 %
- Uptime, 7 days
- 100 %
- Uptime, 30 days
- 100 %
Based on 1 day of checks so far. Checks that failed because of how we test, not because of the site, are left out.
Response time per hour, last 24 hours
Response time by location, last 24 hours
| Location | Average response | Reached |
|---|---|---|
| Berlin 1, Germany | 172 ms | 4 of 4 checks |
| Falkenstein, Germany | 160 ms | 2 of 2 checks |
| Berlin 2, Germany | 219 ms | 5 of 5 checks |
Each check runs from all locations at once. A location far from the site’s servers answers later; that says nothing about the site being slow.
Outage history
No confirmed outage on record. An outage is listed once VTEX could not be reached from at least two locations in two checks in a row.
Recent checks
| Time | Status | Locations | Response |
|---|---|---|---|
| 2026-10-10 13:05 UTC | Up | 1 of 1 | 176 ms |
| 2026-10-10 12:02 UTC | Up | 1 of 1 | 182 ms |
| 2026-10-10 11:20 UTC | Up | 1 of 1 | 161 ms |
| 2026-10-10 10:16 UTC | Up | 1 of 1 | 214 ms |
| 2026-10-10 09:11 UTC | Up | 1 of 1 | 164 ms |
| 2026-10-10 08:07 UTC | Up | 1 of 1 | 174 ms |
| 2026-10-10 07:03 UTC | Up | 1 of 1 | 179 ms |
| 2026-10-10 06:00 UTC | Up | 1 of 1 | 173 ms |
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About VTEX
The AI-Native commerce suite of choice for bold CIOs and CEOs
Modernize your stack and drive operational results with an AI-Native unified commerce solution.
Visit vtex.comTitle and description as published by the site.
We can reach it, but you cannot?
- Reload the page without the cache: Ctrl + F5 on Windows, Cmd + Shift + R on a Mac.
- Open the site in a private window. If it works there, clear the cookies and cache for vtex.com.
- Try another network, such as mobile data. If that works, the problem is with your provider or router.
- Switch to a public DNS resolver such as 1.1.1.1 or 8.8.8.8, then flush your DNS cache.
- Turn off VPNs, proxies and ad blockers for a moment. Some sites refuse those connections.
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